We are committed to delivering your orders promptly and efficiently. Our team processes all purchases with care, ensuring that your selected items are carefully packaged and dispatched from our fulfillment centers. Whether you're shopping for casual wear, active apparel, or seasonal essentials, we prioritize both speed and quality in our shipping process. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
Processing times may vary slightly depending on order volume and product availability. Once your order is confirmed, our team works diligently to prepare it for shipment. Domestic deliveries generally take 3-7 business days after processing, while international shipments may require additional transit time. Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally impact delivery schedules.
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order total and destination. For orders qualifying for free shipping, no additional charges will apply regardless of package weight or dimensions within standard limits.
We currently ship to most countries worldwide, including all 50 U.S. states and territories. Some remote locations or regions with shipping restrictions may not be eligible for delivery. During checkout, our system will automatically verify if we can ship to your address. For specific inquiries about unavailable regions, please contact our customer service team before placing your order.
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's progress. You can also check your order status by logging into your account on our website. Our tracking system provides real-time updates from the moment your package leaves our facility until it arrives at your doorstep.
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. If your shipment hasn't arrived within the estimated timeframe, please first check the tracking information for updates. For packages marked as delivered that you haven't received, or for shipments significantly delayed without explanation, please contact our support team immediately at [email protected]. We'll work with the carrier to resolve the issue promptly.
International customers may be subject to customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our shipping charges or product prices. We recommend checking with your local customs office for potential charges before placing an order. Please note that we cannot predict or reimburse these fees, and they may affect the total cost of your purchase.
